This virtual instructor-led offer is designed for individuals responsible for the implementation and integration of the Oceana Solution Core and Workspaces. Avaya OceanaTM is a BreezeTMbased Omni-Channel Contact Center Solution.
This offer is designed for those individuals attempting to earn the (ACIS 7495) ACIS - Avaya OceanaTM Solution (ACIS 7495) credential. Delivered to in a classroom with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises.