During our recent webinar Trim Fat and Boost Performance with Exemplary Job Aids, we discussed many attributes of job aids. We also answered common questions about job aids, such as: The definition of a job aid, why job aids are important, the difference between a mediocre job aid and an exemplary job aid and how to create an exemplary job aid.
Here is a summary of answers to these questions and more.
A job aid:
For more on the essential nature of job aids in today’s complex and fast-paced world, see Atul Gawande’s TED Talk, “How we heal medicine” in which he tells an extraordinary story about his personal experience and success with job aids.