Join John O’Rourke for our March webinar – “OMG, I Have Been Replaced by a Bot!” on Thursday, March 21 at 12 PM ET. In this webinar John will define RPA, how it differs from Artificial Intelligence and what actions Change Managers must take in order to prepare for this technology. See additional details below:
Change Management and Robotic Processing Automation (RPA)
Robotic Processing Automation (RPA) promises to be a major disruptor to both organizations and their employees over the next few years. Essentially, RPA is a software application that automates manual business processes. It is ideal for activities involving repetitive, high-volume, manual tasks. In many ways, RPA is the office-based equivalent of production-line robots.
RPA will have far-reaching influence on how people do their work, while also impacting current business processes, existing job roles, and organizational alignment. The objective of the webinar is to introduce the concept of RPA, from a change management perspective, while also discussing its impact on organizations and their employees.
The webinar will cover various topics, including what RPA is, how RPA differs from Artificial Intelligence, and how RPA is portrayed in the media. We will also touch on why organizations implement RPA, and why RPA implementations may fail. Finally, and most importantly, we will discuss what actions Change Managers must take in order to prepare organizations and their employees for this technology.
In summary, managing a RPA change engagement will encompass an understanding of people-related issues, identifying process and project risk elements, compiling metrics, documenting stakeholder expectations, and calculating the return on investment (ROI).
John is a recognized program manager, change leader, and process improvement professional with over 30 years of portfolio, program, product and release management initiatives. He is the lead author of the popular iBook: Practitioner’s Guide to Change Management and a frequent contributor on LinkedIn and presenter on projectmanagment.com. After leading countless Change, Project and Process Improvement initiatives, he espouses the following maxim: It is not that people do not like change. Rather, they do not like to be changed. People are usually very supportive of others changing.