TrainingPros Learning Highlights Blog

Mar
08

Setting Expectations

We all realize the importance of level setting or managing expectations. In the workplace, regardless of the field we are in or what our job title says, it is important for results to be achieved; for expectations to be met, even exceeded. It is equally important in our personal lives. Managing expectations is a universal skill, and underrated I could argue. Level setting expectations is a topic that is often ‘glossed over’ or not discussed as much as it really deserves to be yet it is important in all aspects of our lives.

In my role as a Leadership Development Facilitator and Coach, I teach others to set clear role expectations and appropriate goals, to provide effective feedback, to follow up if goals /outcomes were met, and to re-adjust if needed. I also help leaders deal with their emotions when expectations are not met.

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Dec
08

Giving That Yields An ROI

The ‘Giving’ season is upon us. There is still turkey and stuffing in my refrigerator commemorating the holiday of giving thanks and understanding how truly blessed we are. The gift giving holidays are right around the corner. As I reflect on these holidays, it is clear (at least for me) that this notion of giving is so instrumental to being an effective L&D and business professional. Being a generous ‘giver’ is critical to building relationships. And it is through these genuine relationships that we, as business professionals, are able to:

  • Build a network that will help you ‘get things done’
  • Be recognized as the ‘go to person’
  • Get introduced to decision-makers or influencers in your industry
  • Connect others who have mutual interests

All too often, people think they can send a LinkedIn message to one of their 500+ connections and think that something will actually happen. I argue that there is a subset of connections in your LinkedIn account who are true relationships and not just connections. To build relationships that can actually yield an ROI for you, consider the following ‘giving’ activities that will strengthen and deepen your relationships. Down the road, if you need to leverage a relationship (like an introduction to a key decision-maker in an organization), you will receive an enthusiastic response instead of hearing the sound of crickets.

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TrainingPros, founded in 1997, works closely with learning departments of large organizations to identify, attract, and support leading contract specialists for focused training and development engagements.