TrainingPros was delighted to recently host a symposium with guest speaker John Mattox. Highlights from Dr. Mattox’s presentation can be found in our first article as he put learning leaders through their paces on L&D measurements and the importance for successful training programs. We also spotlight our technical communication service. These consultants can make a big difference in the quality of your company’s job aids, help guides, and a broad range of manuals.
We are indebted to those of you who recommend TrainingPros – this is the highest compliment we could receive – your referrals. Our goal is to provide the same high-quality service that this telecom leader shared recently, “Kelley did a fantastic job at finding the right resources to meet our needs at a reasonable price point! We will definitely continue to work with Kelley and her team for our training, technical writing and process mapping needs.”
New Tools for L&D Measurement
John R. Mattox II, Ph.D., principal consultant with Metrics that Matter, a Division of Explorance, recently spoke to a group of Atlanta-area learning leaders about how to measure learning programs for impact and the new technologies that are available to help with the measurement process.
“Training programs should have a measurable impact on learning, application, performance and business outcomes,” Mattox said. “There are many ways to measure these outcomes, but the two most effective ways are impact studies and comparison to standards.”
Technical communication is a highly specialized skill. Hiring an experienced technical communications professional presents several benefits. They have expertise in producing content for a wide-range of industries with the ability to explain difficult concepts for all user groups and purposes such as manuals, procedures and other technical content. Additionally, they provide their unbiased point of view while reducing the burden on managers and developers. By incorporating professional touches to your content, technical communicators enhance the value of your company’s brand.
At TrainingPros, our technical communications professionals have 10 – 15 years of experience designing and developing content. TrainingPros’ technical communications service offers all aspects of your projects’ technical development needs including several sample deliverables. Gone are the days of calling these consultants technical writers. Their more appropriate title as communicator describes the breadth of tools, solutions, and approaches they employ in their profession.
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TrainingPros, founded in 1997, works closely with learning departments of large organizations to identify, attract, and support leading contract specialists for focused training and development engagements.