TrainingPros Learning Highlights

Welcome to the TrainingPros blog, Learning Highlights. Entries from our President, Relationship Managers, learning & development thought leaders, and other guest bloggers can be found across a broad variety of topics such as industry trends, talent management, training delivery methods, eLearning, learning decision making, management systems, reinforcement, metrics, and performance support. If you have a blog topic you’d like to see or would like to contribute as a guest blogger, please contact us and use “Learning Highlights” in the Subject field of our contact form.

During our recent webinar Trim Fat and Boost Performance with Exemplary Job Aids, we discussed many attributes of job aids. We also answered common questions about job aids, such as: The definition of a job aid, why job aids are important, the difference between a mediocre job aid and an exemplary job aid and how to create an exemplary job aid.

Here is a summary of answers to these questions and more.

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TrainingPros initiated an annual survey that’s both incredibly simple and incredibly challenging. We asked all of our clients one question – that’s right, just one – “How likely are you to recommend us to a talent development colleague?” And the answer is on a 0 - 10 point scale from “not likely” up to “highly likely.” This likelihood of recommendation is the ultimate satisfaction index – also known as the Net Promoter Score (NPS).

The reason that NPS surveys are incredibly challenging is that a company really only gets “credit” for responses in the 9-10 range; those are our promoters. A passive client gives us a 7 or 8 score, and detractors are anything 6 and below. TrainingPros was thrilled to garner a 94% NPS in our first year!

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Are you a microlearning guru? If so, we‘d like to invite you to participate in our Microlearning Competition. TrainingPros has partnered with Teresa Davenport, President and Founder at Davenport Design & Development, to provide a platform for eLearning professionals to engage and learn from peers and learning leaders in the industry. The microlearning competition evolved from TrainingPros' recent webinar – “Microlearning: How It’s Done,” also presented by Teresa Davenport.

This competition presents a unique opportunity for eLearning professionals to showcase their knowledge and expertise in the latest trends and tools in microlearning. Please see additional details below on how to participate

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With the rise of virtual reality (VR) and augmented reality (AR) technology and solutions, we are already seeing great use cases in the corporate training and learning world. Just think, you don't have to leave your office for training; and by merely putting on a headset, you are transported to any location in the world in a realistic environment where you feel like you are literally in the room. I was at a medical device conference recently, tried on a headset, and was able to conduct a simulated knee surgery on a virtual patient sitting on a operating table all in a virtual environment that felt real. Technologies like this will save companies money, while providing a full or complimentary training environment.

I had the privilege of interviewing a leader and pioneer in virtual and augmented reality recently when I sat down with Alan Smithson, CEO of MetaVRse, which is a premier VR and AR consulting and product development company..

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Winston Churchill once said, "Personally, I am always ready to learn; although I don’t always like being taught." Most of us today would agree with Churchill’s comment – we want to choose what we learn, how we learn, and when we learn. Perhaps that’s why microlearning is such a great fit for today’s learners – it’s short, focused, and highly engaging. If you’d like to develop microlearning, but not sure how, read on!

Microlearning: What It Is

Microlearning is…

  • Short. if you target a learning event within three to five minutes, you’re on target.
  • Focused. You must communicate the main point immediately – perhaps even in your title! Your entire microlearning event should support your primary point.
  • Highly engaging. Video or highly animated and engaging graphics with audio are the go-to elements of most microlearning events. On the high end of microlearning Virtual Reality and Augmented Reality are great ways to communicate your message; on the low-tech end, printed or digital job aids can also meet the need.
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