Ray Reyes | Guest Blogger

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When training multilingual teams, there are six critical steps designed to make your life a lot easier and your project more successful: know your audience, choose your content, consider language requirements, assemble the right team, complete localization during the design phase, and protect your linguistic asset.

Know your audience: To start, you must know your audience, and I mean know them very well. Develop a strong understanding of their education levels, motivations, and cultural impacts on learning styles (Hofstede’s Cultural Differences in Learning Styles would be a great place to start). Understand any additional cultural considerations such as customs, cultural attitudes of subject matter, communication style (formal or informal), and how your learners respond to instructor’s gender, religion, and age. Be sure you understand how the 7 learning styles are impacted by language and culture. Set the right expectations and be creative.

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