Multicultural & Global Workforces


At TrainingPros, we’re fortunate to be able to connect with learning leaders across the country and talk about the issues, opportunities, and best practices they are facing in today’s challenging business climate.

The Impact of Distributed, Virtual and/or Global Workforces

Perry Benson, the Training Delivery Manager at Manhattan Associates joins Learning Insights Radio to discuss the considerations a leader must take when faced with leading a Global Training Organization.

At ASTD ICE 2013, Victoria Chang and Sam Taylor from The World Bank provided us with an overview of World Bank and how they train their staff to go around the world to carry out their responsibilities.

Lee Johnsen with World Wide International Leadership Partners was interviewed during ASTD ICE 2013 about the differences between leading virtual and face-to-face teams.

At Training 2012, Margot Bernstein from Fort Hill Company and Jim Knight from Hard Rock International talked to us about training, recognizing, and promoting their associates to make sure their clients receive the best service.

During Training 2012, Carla DiGiovanni with Georgia-Pacific and Delta Air Lines' Scott Nutter spoke with us about the training challenges of a distributed and virtual workforce.

Terri Maske talked with us at Training 2012 about the multiple software products Infor uses to train their customers and associates on a daily basis.

During Training 2012, we interviewed Patty Patmore with McKesson, who shared her views on their internal and global learning through virtual training.

At Training 2012, Michael Schwartz with Cox Media Group talked to us about identifying training needs and helping associates do their jobs better through virtual training.

We interviewed Linda Zehnbauer at Training Expo, who shared with us about the curriculum in place at GE Energy to make sure their associates do their jobs well.

The Impact of Multi-generational Workforces

Calvin Ng stopped by our booth at ATD ICE 2017 to discuss new hire orientation and Millennials..

Adia Smith from CSL Plasma stopped by our booth at ATD ICE 2017 to discuss creating training programs for Millennials and Generation Z.

At Training 2015, Jim Kling talked about integrating new learners into the workforce at his Northeastern utility company.

In the Boston Satellite Studio office, we interviewed Candice Carpenter Olson with The Fullbridge Program, who talked to us about making sure college students globally have the opportunity to enter the workplace successfully.

At Training 2012 Expo, Vicky Egan with Clear Harbor spoke to us about training a multi-generational workforce.

During Training 2012, Gloria Polard explained how GE Energy works with a global training organization and how they manage the different learners.

The Impact of Multicultural and/or Global Workforces

Sharon Claffey Kaliouby from State Street Global Advisors discussed the successes and opportunities presented by global learning.

The World Bank's Darlene Brady-Christopher spent time in our Washington, DC satellite office to discuss the L&D challenges and opportunities to serve global and time-constrained employees.

Barry Seidner from Inside Secure sat down with us in our Dallas satellite studio to discuss global learning.

Joyce Donahoe and Brendan Noonan sat down with us at ASTD ICE 2014 to discuss Emirates' L&D philosophy of bringing the best of all the cultures together to make great things happen for the international airline.

Rob Lauber and Mary Woolf from Yum! Brands discussed the challenges and positive outcomes of training 1.5 million employees in 120 countries to serve up to 3 million customers a year.

Josh Sanderson from Service Master and Max Herrell from GE Transportation discussed the challenges of multicultural and global workforces at their respective companies.

While at Training 2012, Cindy Bartz discussed how Verifone is keeping international cultures in mind when training international customer service employees to interact with U.S.-based customers.

Glen Hasling from Equifax sat down with us at Training 2012 and discussed the economic, cultural, and language/communication differences his training organization has to manage through to train a global workforce.