IP Office Platform Basic Integration & Config

This 5-day virtual instructor-led class is designed for individuals responsible for the implementation skills they need to customize and administer an IP Office™ Platform solution and those preparing for the ACIS Avaya Midmarket Team Engagement Implementation credential.

This 5 day course is also designed for those preparing for the ACIS Avaya Midmarket Team Engagement Implementation credential. Delivered in a virtual classroom setting with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

Key Objectives

  • Identify the IP500v2 hardware and software components.
  • Identify configuration settings using the IP Office Manager.
  • Utilize the Web Management for Server Edition, Voicemail Pro Application and One-x Server.
  • Configure settings for users, hunt groups and trunks.
  • Identify installation requirements for IP Office applications.
  • Understand the configuration of SIP and IP Endpoints.
  • Utilize System Security and the different access levels.
  • Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting.
  • Identify and configure Call Flow in the Voicemail Pro.
  • Summarize the functionality of one-X® Portal.

Recommended Knowledge

  • Basic knowledge of Voice over IP (VOIP) technology.
  • Basic knowledge of Session Internet Protocol (SIP).

Course Details

Date TBD
Capacity 8
Individual Price $2,200.00
Course Number 7720C
Course Title IP Office™ Platform Basic Integration and Configuration
Location Instructor-Led Training
Categories Avaya IP Office™ Contact Center,IP Office™ Platform

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