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This hands-on class provides System Engineers, IT managers, and implementers with an overview of the features, benefits, and operations of the Avaya Scopia Solution video conferencing product. This course covers the installation and configuration of multiple endpoint solutions. Students also will set up and configure the Scopia MCU, the Pathfinder firewall device, and the iView Management Suite. Troubleshooting tools, fault scenarios, and log usage will be provided to develop troubleshooting skills on the Avaya Scopia® Solution.